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Swift Delivery

Experience the fastest delivery in town

Product Return

Return product in 7 days if there is a problem

Safe Payment

100% Secure Payment

Available 13/7

Dedicated Support available from 9 AM to 10 PM everyday.

Campaign Delivery

Delivery to be completed in 26 working days

Regular Delivery

Delivery to be completed in 5 working days

Refund Policy

If your product is eligible for a refund, you can choose your preferred refund method based on the table below. The shipping fee is refunded along with the amount paid for your returned product.

The time required to complete a refund depends on the refund method you have selected. Once we have received your request and the returned product by (7 working days) and it has undergone a quality control for (2 working days), the expected refund processing times are as follows:

Please note that this policy does not apply to BoomBoom products.

Payment Method

Refund Option

Refund Time


Refund Voucher

4-5 working days

Debit or Credit Card

Debit or Credit Card Payment Reversal

4-5 working days


Bank Deposit / Mobile Payment Reversal

7 working days

Cash on Delivery (COD)

Bank Deposit

4-5 working days

BoomBoom Voucher

Refund Voucher

4-5 working days

Important Note: The Voucher discount code can only be applied once. The leftover amount will not be refunded or used for the next purchase even if the value of the order is smaller than the voucher value.

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Dhaka-1213, Bangladesh

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